I am a programmer, a scientist. I am NOT customer service.
I really enjoy getting emails like the following, from users who don’t understand all the work it takes to give them something free to bash.
Well Connor. Its people like you, that explains why I don’t bother wasting my time fixing bugs anymore. Ungrateful and non-constructive emails like this ruin it for everyone else.
For those curious, my response to him was:
Hey Connor, just to let you know; constructive feedback helps me fix its problems. Your email wasn’t very useful. Thanks
I like to just take those email addresses and sign them up for things like magazine subscriptions and general junk mail. It’s not as constructive as your response, but it makes a guy feel better.
Good for you for taking the high road.
BTW, your stuff rocks. Don’t listen to that guy’s crap.
nate
29 Jan 09 at 8:26 pm